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Who do I contact about shipping and returns questions?
If you have any further questions, please reach out to [email protected].
I accidentally entered the wrong shipping address. What do I do?
Shipping details are not able to be edited once submitted. If the order has not yet been fulfilled, we can try to cancel it. Please write to [email protected] with the subject line: URGENT – Order Cancellation. Provide your order n
I never received my order, but the tracking details show that it was delivered. What can I do?
Please contact [email protected] to fix this.
What if my organization is tax exempt, can that status be applied to our orders?
Yes. Please email [email protected] to confirm your tax exempt status.
I ordered the wrong digital version. Can I return or exchange it?
Digital products are nonrefundable unless it is a duplicate order. Duplicate orders in this context are defined as the same digital publication purchased by the same customer account (email address) twice. In such instances, the second purchase is el